Wholesale Shipping and Delivery Policy
We’re excited to be providing top-quality CBD products for your business! Here’s what you need to know about the shipping and delivery process and policies for wholesalers.
Please allow 1-2 weeks for your order to be processed and manufactured. Shipping times will vary according to your location and preferred shipment method. Generally, most shipments will arrive within 5 business days after your shipment has been issued. (Keep in mind that this timeframe does not account for holidays, inclement weather, backorders, or general postal service issues.)
Shipping and Delivery FAQs
What about heat sensitive and perishable products?
If you’re ordering heat sensitive products, we’d recommend expediting that shipment.
Do you offer expedited shipping?
Yes, you can expedite your shipment. You are responsible for all shipping fees. If you’d like to expedite your shipment, please contact our team directly at firstname.lastname@example.org.
What if my products arrive damaged?
If your shipment is damaged in transit, immediately contact our team at email@example.com.
Do you ship internationally?
Yes, we ship internationally. Contact our team at firstname.lastname@example.org to find out how to get started..
The order I placed has items on backorder. When will I receive those products?
We are generally able to ship all in-stock merchandise within 1-2 weeks of the order being placed. Backordered items will ship separately and as soon as possible. If you have questions regarding back-ordered, contact our team at email@example.com.